Licensed & Insured Independent Pros
You're connected with insured, independent contractors who are licensed where required for electrical and plumbing work.
Sump pump quit during a storm, or no pump at all? Call now and we'll connect you with an independent, licensed and insured contractor in Chatham who sizes, installs and backs up sump pumps so the next big rain doesn't flood the basement.

A sump pump is a simple machine with a hard job. It sits in a pit below the floor, waits for water to rise, then pushes it up and out of the house. In a wet season it might cycle hundreds of times a day. That's why pumps tend to fail during the exact storms that test them hardest.
Most pump failures come down to a few causes. Float switches get stuck against the side of the pit or tangled in the cord. Motors burn out after years of heavy cycling, especially undersized ones that run nonstop. Check valves fail and let water flow back into the pit, so the pump runs twice as often. Discharge lines freeze or clog. And the most common cause of all: the power goes out during the storm, and a pump without a backup sits there doing nothing.
Local pros check the pit, the float, the check valve, the discharge line and the power source. A new pump in a bad setup fails just as fast as the old one.

Sump pumps come in two basic designs. Pedestal pumps keep the motor up on a column above the pit, which makes them easy to service and long-lived in light-duty basements, but they're louder and move less water. Submersible pumps sit fully in the pit, run quieter, handle more water and are the usual choice for basements with drain tile or regular inflow.
The switch matters as much as the motor. Tethered floats swing on a cord and need a wide pit to move freely. Vertical floats ride up and down a rod, so they fit narrow pits and are less likely to snag. Electronic switches sense water level with no moving parts at all. Ask which one your contractor recommends for your pit size and why.
Material makes a difference too. Cast-iron pumps shed motor heat into the water and tend to outlast thermoplastic models under heavy cycling. They cost more upfront but are a common choice for basements where the pump runs often.
Finally, think about the lid. A sealed, gasketed lid keeps debris, odors and humidity out of the basement and keeps kids and pets away from the pit. If your home has a radon mitigation system, a sealed lid is usually part of it.

A good install is about more than dropping a pump in a hole.
You're connected with insured, independent contractors who are licensed where required for electrical and plumbing work.
Expect a flat, written package price covering the pump, valve, fittings, labor and any backup.
A dead pump during a storm is an emergency, and contractors in Chatham often respond the same day with replacement pumps on the truck.
Pump curve charts for sizing, flow testing, sealed basin lids, quiet check valves, freeze guard fittings and battery load testers.
From a first-time install to a full backup system, here's what's available.

For basements without a pump, the contractor breaks through the slab at the lowest practical point, digs the pit, sets a perforated basin in gravel and patches the floor around it. It's often paired with drain tile.
Your failed or aging pump is swapped for a properly sized submersible pump with a reliable float switch.
A second pump on a deep-cycle or maintenance-free battery sits in the same pit and kicks on if power fails or the main pump can't keep up. A charger keeps the battery ready.
Where city water pressure is strong enough and local code allows, a water-powered backup uses municipal pressure to pump the pit with no electricity or battery at all.
A quality check valve stops pumped water from falling back into the pit. The discharge line is routed out through the rim joist and away from the foundation, with a freeze guard outside.
A high-water alarm sounds if the pit fills past normal levels. Wi-Fi monitors can text you if the pump fails, the power drops or the water rises while you're away.
A straight replacement, where a pit and discharge line already exist, is usually the simplest and least expensive job. The price moves mainly with the pump itself: horsepower, cast iron or thermoplastic, and the type of switch. Replacing a worn check valve and fittings at the same time adds a little, and it's usually worth doing.
A first-time installation costs more, since it means breaking through the slab, digging and setting a basin, and running a new discharge line out through the rim joist. Backup systems add to either job. A battery backup includes a second pump, a battery and a charger, while a water-powered backup needs a plumbing connection and adequate water pressure. If no outlet is near the pit, a dedicated circuit may need to be added. A written quote should list each of these so you can choose what fits your basement and budget.
Ask what happens to the old pump and whether the quote includes testing the system with a full pit of water before the contractor leaves. A proper test confirms the float switch, the check valve and the discharge line all work under real conditions, and it's the best way to know the system is ready for the next storm.
Most replacements are done in a single visit.
Call +1-866-476-1348 and describe what the pump is doing, or not doing. If water is rising, say so first.
A local independent contractor heads out, often the same day for failed pumps, with common pump models on the truck.
The contractor checks the pit, float clearance, check valve, discharge line and power, measures the lift height and quotes the right pump and backup in writing.
After installation, the pump is tested under load and you learn how to check it and the backup.
One call connects you with a local independent pro who installs the right pump and backup.
Call +1-866-476-1348Power went out in a thunderstorm and the basement started filling. The contractor came out that night, got the water pumped and installed a new pump with a battery backup the next morning.
Dana H., Chatham
Our pump ran every two minutes for years. The contractor found a failed check valve was sending water right back into the pit. New valve, new pump, and now it cycles a few times an hour.
Omar F., Chatham
Added a Wi-Fi monitor with our backup. It texted us when the backup took over during a storm.
Tricia L., Chatham
New pit, new pump and a backup. First dry spring we've had in a decade.
Greg A., Chatham
Size depends on inflow volume and vertical lift. Many homes do well with a third or half horsepower pump, but heavy inflow or a long, high discharge may need more. A contractor can time how fast the pit fills to size it properly.
Many last around seven to ten years, though heavy cycling shortens that. If yours is approaching that age, replacing it before the wet season is cheaper than dealing with a flooded basement.
If losing power during a storm would flood your basement, yes. Storms are when outages happen, and that's exactly when the pump needs to run.
Often a failed check valve, a high water table or the pump's own discharge draining back into the pit. A contractor can tell which with a quick inspection.
In many places, connecting sump discharge to the sanitary sewer isn't allowed. Most discharges run to the yard, a dry well or the storm system where permitted. Ask about local rules.
Pour a bucket of water into the pit a couple of times a year to confirm it starts and stops, keep the pit free of debris and check the discharge outlet. Replace backup batteries per the manufacturer's schedule.
We connect homeowners throughout Chatham and nearby communities with independent contractors who install and replace sump pumps and backup systems. New installs, replacements and backup upgrades are all covered.
See the zip codes and nearby cities below, or call to confirm.
